IT Manager Job description

Job Title

IT Manager

IT Manager Job Functions

• Overseeing all the staff in the IT department
• Providing guidance, direction and mentorship to junior employees especially on various task duties they may have difficulty performing
• Implementing IT system security in the organization to ensure safety of data and IT systems
• In charge of overseeing the organization’s WAN systems
• Overseeing the management and maintenance of computer work stations
• Overseeing the training of staff to ensure they are able to competently use computer software and hardware
• Providing support in troubleshooting of computer problems
• Overseeing the proper storage of all company data and archiving of records and back ups
• Provides expert technical support to other computer employees in the organization
• Interacting with clients on a daily basis to be able to see and understand their IT problems and provide competent solutions to these problems
• Ensuring smooth and efficient running of all IT systems in the organization
• Keeping the employees informed on the various technological changes that are taking place in the organization
• Communicating with top management in regards to IT related issues
• Identifying new computer systems and trends in the market so that the organization’s IT status is always on the forefront
• Organizing and leading team meetings
• Keeping his team motivated and helping them to meet the company’s goal
• Ensuring that the standard local licensing requirements are met and fulfilled
• Coming up with the budget for the department and implementing it

Professional Competencies

• Good communication skills
• Leadership qualities
• Disciplined
• Decision making skills

IT Manager Job Key Skills

• Computer hardware and software knowledge
• Good knowledge of computer security systems
• Good skills in computer networking and troubleshooting

Reports To

Director